Managing Digital CX in the Age of Immediacy

The digital channel offers your business tremendous opportunities to reach out, attract, engage with, and even sell to a broader audience than you ever thought possible. Convenient communication methods that you provide to help audiences get in touch with you ―  such as chat, text, online forms, email, or click…

National vs. Local SEO Strategies

Both national and local SEO strategies have their benefits, but one may be better depending on your business goals. How your page ranks on search engines depends on many factors such as content, back-link profile, mobile friendliness, and domain. Your ranking can also change depending on if you’re going after…

Why You Need Web Analytics

What is web analytics? Web analytics is the collection, reporting, and analysis of website data. It provides you the ability to generate and review actual reports on how your site visitors behave once they are on your website. Providing data such as age, gender, location and much more. As well…